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Using Natural Language Processing and Machine Learning to Improve Issue Resolution in the Service Industry
- May 31, 2023
- Posted by: Varsha G Krishnan
- Category: AI - Inven Recs
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The use of AI-powered recommendation engines in the service industry has immense potential to improve issue resolution processes. The Triassic Recommendation Engine, with its natural language processing and machine learning algorithms, can quickly identify and prioritize common issues, resulting in faster and more accurate solutions.
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How to Successfully Implement Inven Recs for Service Issues
- May 26, 2023
- Posted by: Varsha G Krishnan
- Category: AI - Inven Recs
One of the most significant challenges when implementing Recommendation Engine is data quality. To ensure accurate and reliable results, the recommendation engine requires high-quality data. Service teams must ensure that resolutions are proper, accurate, and free of errors.
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How an AI based Recommendation Engine Can streamline the process of Call Center Industry more efficiently
- May 24, 2023
- Posted by: Keny Thomas
- Category: AI - Inven Recs
The use of recommendation engines in the call center industry has the potential to revolutionize customer service. By providing personalized recommendations, reducing call times, improving agent performance, automating issue resolution, and providing insights for service improvement, recommendation engines can significantly improve the efficiency and effectiveness of call centers.